Question 1

How long does a website take?

Accepted Answer

Most Starter and Growth websites go live in 1 to 2 weeks from the day we receive your content. Simple sites are often finished sooner. Custom Enterprise projects are scheduled after a scoping call.

Question 2

Can I request edits?

Accepted Answer

Yes. Every plan includes monthly edits — hours, staff changes, new photos, service updates, seasonal promotions. Starter includes minor monthly edits; Growth includes a larger allowance and priority turnaround.

Question 3

Is hosting included?

Accepted Answer

Yes. Hosting, SSL, security updates, and backups are included in your monthly fee. There is no separate hosting bill to manage.

Question 4

Is my website mobile friendly?

Accepted Answer

Always. Every site we build is designed for phones first, then tablets and desktops, because most local searches happen on a phone.

Question 5

Is my domain included?

Accepted Answer

Standard domain registration and annual renewal are included in your monthly plan. If you already own a domain, we can point it to your new site at no extra cost.

Question 6

Can I upgrade plans?

Accepted Answer

Yes, at any time. You pay the difference in the monthly rate going forward — no new upfront build fee when you move from Starter to Growth.

Question 7

Do you redesign existing websites?

Accepted Answer

Yes. Redesigns follow the same process and pricing as a new build. We can keep your existing domain, content, and reviews, and rebuild everything around them.

Question 8

What happens if I need additional changes?

Accepted Answer

Send them over. Requests inside your monthly allowance are handled at no extra charge. Larger projects — new page sets, booking systems, integrations — are quoted upfront before any work begins.

Question 9

Is there a contract or commitment?

Accepted Answer

No contract, no commitment. Cancel anytime. You keep your domain and content, and we'll help you transition if you ever decide to move on.

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